Business Databases in the Cloud

SugarCRM is the market leading commercial open source CRM application that delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. 

Sugar CRM fits across Marketing, Sales and Service and also has excellent social CRM functionality allowing employees and customers to interact more effectively. Sugar CRM has some unique differences including:

1. Flexible Deployment Options: Customers can deploy SugarCRM in 2 different ways: Sugar On-demand (hosted in the SugarCRM cloud) or On-site (installed locally, behind your firewall)

2. Transparent and Customizable: Sugar offers point-and-click capabilities for user interface customization, but for companies who want more detailed customizations, Sugar also offers access to the underlying source code.

New Sugar - Xero Connector!
This connector allows the creation of sales, purchases, product catalogue and the synchronisation of client details between SugarCRM and Xero financials.

At a glance, the features include:

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3. Employees Love It: CRM success begins with the user. SugarCRM has designed a CRM application that is fast, friendly, and even fun to use. Accessing Sugar through a web browser, users can choose their own themes to suit their individual tastes, manage multiple information sources through Microsoft Outlook integration and content syndication, and access the information they need as fast as they can click.

4. Extensive Development Community: Sugar provides Open Source to a community of over 30,000 CRM experts and developers who use the software, provide feedback and develop extensions to the Sugar. Sugar then use revenues from its corporate customers to fund the development and release of new functionality for the development community. This distributed development cycle produces a product that guarantees ongoing innovation and quality.  

Sugar is easy to change and customise and doesn't require significant coding and development skills. Sugar CRM offers 4 different versions to meet the needs of small and medium sized companies and is also suitable for larger organisations looking for a new CRM to complement their existing systems. For pricing and editions click here: Sugar Editions

For a detailed comparison that includes the free Community Edition click here: Complete Edition Comparison